Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 1 | 4 | 123 |
| Neutral (3) | 0 | 0 | 1 |
| Negative (1 or 2) | 0 | 0 | 13 |
| Total Reviews | 1 | 4 | 137 |
| Avg Rating |  5.00 |
4.75 |
 4.52 |
| Address: | 1730 Minor Avenue, Suite 700 Seattle, WA 98101 - US |
|---|---|
| Website: | http://www.onlineshoes.com |
| Business Hours: | Monday - Friday 5:00 am - 7:00 pm PST, Saturday and Sunday 8:30 am - 5:00 pm PST |
| Sales Phone: | 1-800-786-3141 |
| Service Phone: | 1-800-786-3141 |
| Sales Email: | corey.wurzner@channelintelligence.com |
| Cust Service Email: | customerservice@onlineshoes.com |
| Date Reviewed: 03/03/2012 | ||
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Marlenegoadby from unknown Member Since: 02/23/2012 View Member's: Reviews |
After I receive product, it will be easier to assess the experience. Placing the order is easy, but getting the merchandise hasn't always been easy, in my experience with other sites. Order arrived on time, in perfect condition. Very pleased and will use this site again. |
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| Date Reviewed: 01/20/2012 | ||
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awa.ngankam from unknown Member Since: 01/04/2012 View Member's: Reviews |
Shopping and submitting my order was great. Hopefully, I will feel the same when I receive the products that I ordered. |
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| Date Reviewed: 01/06/2012 | ||
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birdmom666 from unknown Member Since: 12/27/2011 View Member's: Reviews |
very easy and quick also had my sneakers, 8.5 wide quick efficient service and great retrun policy |
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| Date Reviewed: 12/29/2011 | ||
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snfaircloth from unknown Member Since: 12/13/2011 View Member's: Reviews |
Products were easy to find and easy to scan through several ways. this is my first experience with this company. If the shoes come as promised, I will be very pleased with my experience. |
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| Date Reviewed: 01/25/2011 | ||
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ciudadanojoe from unknown Member Since: 03/18/2008 View Member's: Reviews |
Placing my order was extremely easy! |
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| Date Reviewed: 12/12/2010 | ||
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satindoll273 from unknown Member Since: 11/26/2010 View Member's: Reviews |
The promotion code information was very sketchy and hard to understand. I left the site wondering if I would receive my 20% Thanksgiving discount or not. Otherwise, all was fine. |
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| Date Reviewed: 11/01/2010 | ||
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armandobarreiro from unknown Member Since: 10/23/2010 View Member's: Reviews |
I ordered Item:212317, Name:Rockport Popinac, Size:8.5 M, Color: Black Leather Sandals, but when I received then they were far too small. Whereas in the "Timberland" brand which I'm used to purchasing the 8.5 M size fits like a glove, in this "Rockport Popinac" brand (made in China), they were much smaller, to the point that I donated them to a family member. I think it would behoove the buyer that not all manufacturers use the same size format, something which IMO should be explained by the online retailer. |
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| Date Reviewed: 10/24/2010 | ||
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leeanfrank from unknown Member Since: 10/24/2010 View Member's: Reviews |
wonderful, except to many to chose from!!!!!!! |
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| Date Reviewed: 08/27/2010 | ||
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Grathge from AL Member Since: 07/07/2004 View Member's: Reviews |
Places and order 8/20/10, requested order update 5 days later, was told order would ship next day. Next day the order was cancelled with no futher communication. |
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| Date Reviewed: 08/11/2010 | ||
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bobcin from unknown Member Since: 08/02/2010 View Member's: Reviews |
Quick, easy, no hassle! |
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| Date Reviewed: 07/01/2010 | ||
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1950l from unknown Member Since: 07/01/2010 View Member's: Reviews |
so far so good |
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| Date Reviewed: 05/20/2010 | ||
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Thaleia from CA Member Since: 05/20/2010 View Member's: Reviews |
Online shoes is my favorite shoe store. They have best selection of colors and sizes, shipping is free and super fast, exchanges are free, and customer service is competent, courteous and accommodating. What's not to like! I have purchased many shoes from them and always had a great experience. |
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| Date Reviewed: 04/18/2010 | ||
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vivian.bert from unknown Member Since: 04/18/2010 View Member's: Reviews |
MY SIZE WAS NOT AVAILABLE AT THE TIME AND THEY FOUND MY SIZE AND NOTIFIED ME IMMEDIATELY! IT WAS GREAT! THEY ALSO OFFERED ME DISCOUNTS AND A VERY COURTEOUS ENDING TO MY EXPERIENCE WITH THEM. I WAS VERY WELL SATISFIED WITH THE WEBSITE. |
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| Date Reviewed: 12/20/2009 | ||
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tamx from unknown Member Since: 12/10/2009 View Member's: Reviews |
Completely unsatisfactory! I placed an order using a foreign credit card as I am a US expat working and living in Australia. Onlineshoes took my order, took my credit card details, sent me the invoice; then contacted me days later to tell me that they won't accept foreign credit cards!! They also don't accept foreign credit cards on their Paypal account. Get real guys! Paypal has always accepted my money, but Onlineshoes have blocked any user with a foreign credit card from buying their products via Paypal too. What's the issue if Paypal accepts my money for any other store or online payment?? Completely crazy terms by Onlineshoes - and a waste of MY time. The only way that I can place an order, is to have a shipping company "buyer" place my order, meaning that I then have to pay the "buyer" 6% extra. I will be shopping somewhere else since they won't accept my money. I will also be sending shoes to my mother and anyone else... from another online store which will accept my money! |
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| Date Reviewed: 10/27/2009 | ||
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jhawkin1 from unknown Member Since: 10/11/2009 View Member's: Reviews |
So far, this has been the best online shopping experience that I have ever had. Thank you. |
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| Date Reviewed: 08/06/2009 | ||
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ulacio from unknown Member Since: 06/14/2007 View Member's: Reviews |
Thankyou |
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| Date Reviewed: 07/19/2009 | ||
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pburton from unknown Member Since: 07/03/2009 View Member's: Reviews |
I an livid and am considering cancelling my order. You advertised $20.00 off of an order of $100.00 and over. I put in the code 9TNT and it did not take the $20.00 off as advertised. This is not right and I would like it corrected and notified when complete or I will send the shoes back. |
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| Date Reviewed: 06/13/2009 | ||
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jvdutchover from unknown Member Since: 05/28/2009 View Member's: Reviews |
My fault--got into a loop about a savings code offered through a mailer I got, but the price was more than the percentage off that was offered when I ordered, so it took me awhile to back out and start all over. Finally success--no real complaints it was my fault. |
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| Date Reviewed: 06/03/2009 | ||
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cmenglish from unknown Member Since: 05/25/2009 View Member's: Reviews |
The only thing I missed was the $25 discount for purchases over $100. There was no way to go back to the order and change or add the discount. I know it was my mistake but there should be a reminder if purchase exceeds the promotion value the discount should be automatically subtracted from the overall total price. I realize some items do not qualify for discounts but mine qualified. I have written to customer service about the discount and I hope it will be followed up. My purchase price was $199.94 and in these times a $25 discount sorely needed. |
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| Date Reviewed: 06/02/2009 | ||
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dpierce007 from unknown Member Since: 05/11/2009 View Member's: Reviews |
I have enjoy using online shoes because it offers a wide variety of shoes in differet colors. I am sure that I willo be utilizing this web site in the future |
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| Date Reviewed: 06/02/2009 | ||
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pmiller013 from unknown Member Since: 05/17/2009 View Member's: Reviews |
Shopping on line was very easy and fun! Can't wait to see my shoes! |
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| Date Reviewed: 05/26/2009 | ||
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spjdkkr from unknown Member Since: 05/10/2009 View Member's: Reviews |
very pleasant way of spending too much money! thanks for the free shipping! Suzanne M. Keller, Ph.D |
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| Date Reviewed: 05/25/2009 | ||
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grichmond from unknown Member Since: 05/16/2009 View Member's: Reviews |
Just placed order. Hope these shoes are as good as the reviews I read. I also stand on my feet 8 hours a day on my job. |
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| Date Reviewed: 05/11/2009 | ||
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alambda from unknown Member Since: 05/02/2009 View Member's: Reviews |
A valuable source. |
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| Date Reviewed: 05/08/2009 | ||
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dkaym from unknown Member Since: 04/20/2009 View Member's: Reviews |
Really love the site with detailed search and multiple views of most shoes! I may never go into a shoe store again. Item was perfect, wore them the next day!! |
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