Date Reviewed: 11/28/2009
prestochango from TX Member Since: 02/21/2004 View Member's: Reviews	I ordered a wireless router from SonyStyle.com on Black Friday for $60; this router was listed elsewhere for $153. The next day, I received an email saying that they will be cancelling my order due to a "pricing error" and that the real price should have been $160. They said that there was a different model on sale for $60; the model number that they gave in the email did not exist. Probably another error on their part. They say that they won't charge my credit card. So far, that is true, but they haven't actually cancelled my order yet. It still shows "processing" on the website.	Overall Rating
Date Reviewed: 07/26/2008
SierraProfessor from CA Member Since: 07/26/2008 View Member's: Reviews	Bought a $3000 KDL-46XBR4 high definition lcd television for from SonyStyle.com. Easy ordering, fast delivery. When others warn about bad customer service, please believe it. Worked for three, yes three, hours. Completely dark, power on, no picture. Tech guy (who came out two weeks after delivery of the set): Looks like you need three new circuit boards. But, bad news is no parts are available. You'd be better off returning it. You'd think SonyStyle would like to make that right. Right? Wrong. Over a month now, and despite numerous phone calls, emails, promises, "sorry, sirs," and stonewalling, still no resolution. No return authorization. Since the "process" has now taken over 30 days, "Sorry, you are outside the 30-day return period." Unbelievable. Small claims, here I come? So, a very expensive dust magnet sitting in my living room. Whatever you do, don't give away your old set. Keep it as a backup, if not you'll never hear the end of it from your family.	Overall Rating
Date Reviewed: 12/15/2005
rush1128 from unknown Member Since: 12/06/2005 View Member's: Reviews	very pleasant shopping experience	Overall Rating
Date Reviewed: 12/31/2004
gsmurly from unknown Member Since: 12/20/2004 View Member's: Reviews	Good shopping experience. Still waiting for my order. It was shipped only yesterday.	Overall Rating
Date Reviewed: 12/22/2004
markherrera from TX Member Since: 12/22/2004 View Member's: Reviews	Warning!! Do Not Trust This Web Site. They show items as being available that are not. I ordered a DRX530UL DVD Burner on December 14th as a Christmas Gift. My order was confirmed and it showed it being ready to ship until December 21st. I checked the status on December 22nd and it had been cancelled. I called Sony customer service and they said that they cancelled it because the item was no longer available. They said their web site was not updated. DO NOT ORDER FROM THEM!!	Overall Rating
Date Reviewed: 12/19/2004
nellevad from WA Member Since: 12/19/2004 View Member's: Reviews	I was overcharged .50 cents for tax. The pricegrabber page describing vendors and how to reach the chosen one is not intuitive (to me) (no clear way to choose vendor)	Overall Rating
Date Reviewed: 12/18/2004
jennytnguyen from TX Member Since: 12/18/2004 View Member's: Reviews	Why so much tax charged?! Otherwise, I am a Sony patron, and hope to continue to be as long as Sony remained competitive with photo/audio products and pricing.	Overall Rating
Date Reviewed: 12/12/2004
rhoola2 from LA Member Since: 12/12/2004 View Member's: Reviews	the original product i wanted was in stock but would not be sold to me until after january, becuase worried would not get here before christmas, when still have 2 weeks until christmas, which is plenty of time to ship. the other product i purchased was more money which isnt the exact product i wanted, but hopefully it will perform well!	Overall Rating
Date Reviewed: 12/12/2004
jordos420 from MD Member Since: 08/21/2003 View Member's: Reviews	I was forced to put something in this box in order to submit the survey.	Overall Rating
Date Reviewed: 12/07/2004
easante from AZ Member Since: 12/07/2004 View Member's: Reviews	Overall shopping experience was very good.	Overall Rating
Date Reviewed: 11/30/2004
haftaski from NY Member Since: 05/23/2003 View Member's: Reviews	Ordered a fully loaded SONY VAIO S70 for over $2500. I never received the package form Fed Ex. I was not home to receive it. Fed Ex Ground does not allow for cutomer pickup. SONY does not allow package re-routes. Many emails & calls were ignored. I tried to cancel my order. FINALLY Received email saying they would cancel my order - but my AMEX was still charged $2500. I filed complaint with AMEX and with Better Biz Bureau. SONY Style are a bunch of THEIVES and FRAUDS!	Overall Rating
Date Reviewed: 11/25/2004
ks01 from CA Member Since: 11/25/2004 View Member's: Reviews	I purchased the KDF55WF655 from Sony Style. After entering in my information (including CC) I opted for the free 1 business day shipping. This was a factor in my decision on purchasing my TV from Sony Style as opposed to paying approximately $475 less at another Sony authorized online retailer. I now have learned that Sony does not offer 1 business day (free or paid) or 2 business day shipping. The admit there is a problem with the website but are doing nothing to correct it. This is misleading.	Overall Rating
Date Reviewed: 11/08/2004
msimoes2 from FL Member Since: 10/26/2004 View Member's: Reviews	I really don't know why this site is not rated as a 5-stars. This is not my 1st order, and it won't be my last with SonyStyle. The ONLY thing that makes me go somewhere else are their prices. But, since you are buying directly from the manufactor, don't expect any deals...you will have to pay MSRP. I do like the shipping ($5.00 ground, $6.00 2nd day, $7.00 Overnight). Item was delivered as advertised, and you always know if the items are available or not(good idea to check this before ordering)	Overall Rating
Date Reviewed: 10/21/2004
djtimmyt308 from PA Member Since: 09/23/2004 View Member's: Reviews	I placed an order, then received this letter in the mail. Thank you for your recent order of an LCD Display model #SDM-S94/S on SonyStyle.com. We are unable to fulfill your order and are canceling it. PLEASE NOTE, if you accessed a transaction URL via a web site forum and then tried to order the item via that URL your NAME & BILLING ADDRESS HAS BEEN EXPOSED. This from a large corporation like SONY - I will never buy another SONY product on line. This experience was the WORST!!!	Overall Rating
Date Reviewed: 10/20/2004
juniefrancis from MA Member Since: 10/20/2004 View Member's: Reviews	Why do the dual layer dvd's have to be soo high, but worth it.	Overall Rating
Date Reviewed: 09/29/2004
mbart800 from CA Member Since: 09/29/2004 View Member's: Reviews	site was easy to navigate	Overall Rating
Date Reviewed: 09/25/2004
lkhcap from CA Member Since: 09/25/2004 View Member's: Reviews	I could not know shipping and tax until completed shopping, however it was easy to use and control.	Overall Rating
Date Reviewed: 09/20/2004
anestha from MA Member Since: 09/13/2004 View Member's: Reviews	If they shows shipping and tax before buying, it would be better for time saving.	Overall Rating
Date Reviewed: 09/20/2004
Lobell from MD Member Since: 06/22/2004 View Member's: Reviews	My overall shopping experience with Sony Style was fast and efficient.	Overall Rating
Date Reviewed: 09/13/2004
sgupta111 from MD Member Since: 09/13/2004 View Member's: Reviews	I have an APO AE address. Sony seems to have no provision to accept and deliver orders to AP AE address. Therefore I used shipping address to my friend in USA who will receive it and then will send it to me again. This will cost me more money and delay. Also from my Order I do not understand if the product is in stock or not? PLEASE CONSIDER ACCEPTING APO AE DELIVERY ORDERS.	Overall Rating
Date Reviewed: 08/14/2004
zoy from IN Member Since: 07/24/2003 View Member's: Reviews	Ordered NW-HD1 on 8/1, suposed to send out next day,instead, was sent out 8/05, received on 8/11. difficult to reach the service. Order tracking not very good.	Overall Rating
Date Reviewed: 08/13/2004
Bradwnewyork from NY Member Since: 08/13/2004 View Member's: Reviews	DO NOT ORDER FROM SONY...EVER. I have read at least thirty other reviews, and I thought, how could they be that bad? DUH, they are. 1. Much more expensive than other sites. 2. Out of stock on many items. 3. They add the shipping and tax charges, after you click "charge" (so you don't know the total) 4. I canceled the items two hours after I ordered it, before they even sent it. They still sent them, 10 days later. They charged me. Customer service WILL NOT HELP.	Overall Rating
Date Reviewed: 08/13/2004
slieggi from FL Member Since: 05/01/2003 View Member's: Reviews	very happy with product, service and price.	Overall Rating
Date Reviewed: 08/13/2004
rockbird from unknown Member Since: 08/02/2004 View Member's: Reviews	Easy to use web site, very satisfied with the experience.	Overall Rating
Date Reviewed: 08/11/2004
sharonfaust from TX Member Since: 08/11/2004 View Member's: Reviews	Price Grabber advertised your product as free shipping - not so!	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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