Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 1 | 6 | 281 |
| Neutral (3) | 0 | 1 | 2 |
| Negative (1 or 2) | 0 | 1 | 17 |
| Total Reviews | 1 | 8 | 300 |
| Avg Rating |  5.00 |
 4.12 |
4.71 |
| Address: | 415 Sargon Way Horsham, PA 19044 - US |
|---|---|
| Website: | www.exclusivetvs.com |
| Business Hours: | 10:00am - 6:00pm M-F |
| Sales Phone: | 855-771-5955 |
| Service Phone: | 215-394-0080 |
| Sales Email: | customer.service@exclusivetvs.com |
| Cust Service Email: | customer.service@exclusivetvs.com |
| Date Reviewed: 03/05/2010 | ||
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csponyoe from MD Member Since: 03/05/2010 View Member's: Reviews |
Very happy with the speed in which the product was ordered and delivered. I have not been able to get totally familar with what the product has to offer, but it appears to meet all of my expectations |
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| Date Reviewed: 02/24/2010 | ||
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hhh1935 from FL Member Since: 02/24/2010 View Member's: Reviews |
Great customer service. My LCD TV arrived in a timely manner and was in excellent condition. The delivery trucking company unpacked and set up the unit. All worked fine. |
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| Date Reviewed: 02/04/2010 | ||
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rachael7 from MA Member Since: 06/23/2008 View Member's: Reviews |
I needed a new Blu Ray player, so of course I went back to BestBuyPCS.com - they always treat me right. Service was up to the usual high standard and my order arrived promptly. Thanks for the great service BestBuyPCS.com! |
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| Date Reviewed: 01/28/2010 | ||
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redskinsfan2008 from unknown Member Since: 10/07/2008 View Member's: Reviews |
Bought a Panasonic 65" Plasma and BestBuyPCS delivered and set it up for me in time for the Playoffs. Great Job !!! |
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| Date Reviewed: 12/29/2009 | ||
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anzysc from SC Member Since: 12/29/2009 View Member's: Reviews |
Very easy purchase, I had to contact by phone because I wanted to check on possible sales tax and shipping. I talked with Andrew who has excellent customer service skills, very knowledgeable on product. I look forward to my next purchase sometime in the future. |
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| Date Reviewed: 12/08/2009 | ||
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rdgrimm from CA Member Since: 12/08/2009 View Member's: Reviews |
Honest, knowledgeable, customer-oriented, great prices, excellent service. Purchased a $5K Kuro 60" plasma TV and it was shipped, delivered and set-up in my home in San Diego on time and without a problem. Nice to be able to call and talk with the same person all the way thru the order and delivery process. The best online shopping experience I've ever had. Will shop here regularly. |
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| Date Reviewed: 11/04/2009 | ||
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EWernecke from NY Member Since: 11/04/2009 View Member's: Reviews |
I highly recommend BestBuyPCS to anyone looking for great service and great value! When buying my flat-panel LCD TV, quality, price and good service was very important. Not only did BestBuyPCs had the best prices, but the salesperson was very knowledgeable and did an amazing job in helping me select the TV fit my requirements. The TV was in my house, carefully delivered to my living room, the next morning at 6:36AM! Talk about efficient delivery!! BestBuyPCs really values its customers and made me feel like a partner. I highly recommend them and will definitely buy from them again! |
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| Date Reviewed: 10/01/2009 | ||
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arunkandra from NJ Member Since: 08/29/2003 View Member's: Reviews |
superb service..bought a pioneer plasma...will buy again and again from them |
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| Date Reviewed: 09/28/2009 | ||
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redskinsfan2008 from unknown Member Since: 10/07/2008 View Member's: Reviews |
Purchased a receiver and speakers for my home theater room. The whole process went very smoothly and had products delivered the next week. |
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| Date Reviewed: 09/28/2009 | ||
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rachael7 from MA Member Since: 06/23/2008 View Member's: Reviews |
I come back to BestbuyPCs.com several times per year, and every time, my transaction is smooth as can be. Great customer service and delivered as promised. Thanks BestbuyPCs.com!! |
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| Date Reviewed: 09/14/2009 | ||
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smkielmc from FL Member Since: 09/14/2009 View Member's: Reviews |
Firm advertises free shipping but when asked would not ship to the Florida Keys unless shipping fees($149) were paid. Very misleading advertising. Retailer Response (12/09/2009): We were very surprised to hear this complaint. Of course there are some locations that Free Shipping is not possible. We cannot ship for free to Hawaii, Alaska, Puerto Rico, or many barrier islands including the Florida Keys!! As a 5 Star Trusted Seller we try to provide as much service and value to each and every customer. We will keep trying and certainly appreciate your support and feedback. Regards, Scott A. Customer Care |
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| Date Reviewed: 09/05/2009 | ||
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MISTRV from GA Member Since: 09/05/2009 View Member's: Reviews |
I was a bit hesitant ordering a Sony KDL-55XBR8 over the internet. After much research I chose BestBuyP.C.S. I was very satisfied with my choice of provider. My order was processed quickly and AM Trucking delivered the television three days earlier than I anticipated. They gave me a courtesy call before the delivery and upon arrival unpacked and placed the TV on my stand. I was walked through the setup procedure. Mark and Garth did an excellent job getting this television to Georgia in excellent condition. I would definitely recommend BestBuyP.C.S. for any purchase you are considering. |
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| Date Reviewed: 08/28/2009 | ||
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brent_l from FL Member Since: 08/28/2009 View Member's: Reviews |
Ordered a PT-AX200U projector this morning from these guys. Got an e-mail asking to call and confirm the order. Called and was told the projector is out of stock, even though it STILL shows as in stock on their web site. Also is interesting that the price is now $100 more that I purchased it for a few hours ago... Retailer Response (12/09/2009): Customer selected a discontinued product that we attempted to source for them but were unable to attain. We removed the item from our site when we could no longer source. Customer is simply mistaken about it being relisted. As a 5 Star Trusted Seller we aim to satisfy every customer and will work harder to avoid any miscommunication in the future. Regards, Scott A. Customer Care |
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| Date Reviewed: 08/13/2009 | ||
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PatHeeran from NY Member Since: 08/13/2009 View Member's: Reviews |
A smooth transaction with good communications. Angel and Scott were extremely helpful. Delivery was prompt and met all expectations. Price very competitive. I am very pleased with all aspects of the purchase. I would highly recommend this vendor. |
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| Date Reviewed: 08/13/2009 | ||
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ranedrop from PA Member Since: 08/13/2009 View Member's: Reviews |
WOW!! What a good experience!! Angel was great and helped alot! We ordered an expensive tv and never had one shipped before so I was concerned about that but everything went very smooth and the tv arrived in perfect condition! I would definetly shop there again!! |
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| Date Reviewed: 07/24/2009 | ||
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whyhom from unknown Member Since: 11/24/2007 View Member's: Reviews |
Needed it for a huge party the Saturday after July 4th. Paid for expedited shipping but knew even the 3-5 day rate might not get it there on time. Called Josh the morning of 7/6 and he promised to see what he could do about getting it to us before the party. Even though the shipping company said it wasn't possible, Josh leaned on the right people to get the tv to us the day before the party. Excellent customer service and attitude. I am thrilled with my new tv and that I have found a new place to buy my toys. Thanks, Josh! |
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| Date Reviewed: 07/01/2009 | ||
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srod from unknown Member Since: 07/07/2008 View Member's: Reviews |
Great experience with BestBuyPCS! No hassle when ordering a hard-to-find Samsung 55inch LCD high-end TV on Friday. Delivery was promised the following Wednesday. On Tuesday got a call to schedule the delivery for Wednesday. The TV arrived 5 minutes early!! Now waiting for my installer to put it in next week. Would deal here again. Stan R. |
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| Date Reviewed: 06/24/2009 | ||
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kirakay from VA Member Since: 06/24/2009 View Member's: Reviews |
Fantastic deal on a high end plasma. With free shipping, item cost less than any local store by more than $200.00. There was no pressure or dredded follow on calls trying to sell you everything under the sun. I was very pleased and recommending BESTBUYPCS to my friends. They are the first place I will look the next time I go to buy. |
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| Date Reviewed: 06/20/2009 | ||
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aarontallen from NJ Member Since: 06/20/2009 View Member's: Reviews |
Amazing all the way around. I purchased a Samsung LUXIA 46'' Black LED Flat Panel LCD HDTV, Model UN46B8000. They had the lowest price around. I opted for the free delivery, but they happened to be in the area and delivered it within 2 days. I will be purchasing from them again. |
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| Date Reviewed: 05/22/2009 | ||
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steve1609301 from AR Member Since: 05/22/2009 View Member's: Reviews |
I ordered a Pioneer VSX01THX receiver from BestbuyPC Wed. Thursday Angel (a sales person) called me to confirm my order with them. I had some questions about the product I was ordering. Angel took the time to look ever one of them up. He asked me if I needed any other cables ect. I said 'no I'm replacing an existing unit and had all the wires I needed”. Angel offered me a 3 year extended service plan for a far price and I took it. I don't know if any of you have had a receiver worked on but it's not cheep to fix. My order was delivered before I was expecting it to arrive, new and working great. I will buy from this company again and feel I can give it a five star rating on this order and the sales person was very helpful and not pushy. I don't give a five star often because I think everything can be approved. Hope this helps you. |
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| Date Reviewed: 05/18/2009 | ||
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jrclf2009 from NY Member Since: 05/18/2009 View Member's: Reviews |
Truly a great online buying experience, especially for a high dollar value product like the Samsung UN55B6000. The pricing was very competitive. The delivery even better! Ordered my set on Sunday and it arrived (via regular shipment) in 5 days! They helped verify that the set was working and that there was no damage. I would highly recommend the set (magnificent picture) as well as the seller and their delivery team! |
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| Date Reviewed: 05/11/2009 | ||
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Hoffmnron from CO Member Since: 05/11/2009 View Member's: Reviews |
I purchased a Pioneer PRO 101FD monitor from BestBuyPCS. After searching in the Denver area for this out of production monitor, I was highly skeptical of buying such a big ticket item over the internet. Service was fantastic. Shipping was handled extremely well with a scheduled delivery that allowed me to perfectly time the installation. Pricing was below the quotes I was getting from vendors who still could not get the monitor. And by the way, it is a fantastic piece of equipment. So sad that Pioneer is discontinuing their manufacturing. I am extremely pleased with this purchase. |
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| Date Reviewed: 04/17/2009 | ||
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freedean from NJ Member Since: 01/28/2008 View Member's: Reviews |
Bought a Pioneer Elite SC-05 receiver. Great price, only paid for regular shipping and unit arrived two days later via Fedex (shipped from PA to NJ). Receiver box was a little scuffed up, as there was no outer carton, but no serious damage. Unit worked fine for a day and a half, then all digital processing died (unit would only output sound if set to "pure direct"). I called Pioneer and they diagnosed a "bad processor." I then called BestBuyPcs and spoke to Angel who put on Josh. He said more were coming in the following week and he would have one brought to me for exchange when they came in. Sure enough, a little over a week later, a rep showed up at my door with a new receiver. He gave me the new one and took back the defective unit -- no fuss, no muss! I've been using the new one for several days now and it's fantastic. So, to sum up, the measure of a good dealer is how they respond to adversity. In this case, I can only say I was very impressed. |
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| Date Reviewed: 04/03/2009 | ||
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richven from TN Member Since: 04/02/2009 View Member's: Reviews |
(Edited July 07th by richven) Bestbuypcs.com resolved a warranty issue I had on a TV I bought 5 1/2 years ago. They agreed to to pay part of the warranty claim even though technically they did not have to. Josh and the others were responsive and easy to work with in this matter. |
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| Date Reviewed: 04/02/2009 | ||
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pea8Nuts from VA Member Since: 04/02/2009 View Member's: Reviews |
We purchased a Sony KDL-55xbr8 and we were pleased with the competitive price and that the TV was in stock. Due to the ($$$) price, Angel (salesrep) suggested their "white glove" shipping, we agreed, and the TV was delivered the very next day. It was unpacked and hooked up; the old TV was moved upstairs and the large cardboard boxes were hauled away. The entire process was professional and worry free. It was indeed a pleasure doing business with BestBuyPCS. Our family strongly recommends this firm. |
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