Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 102 291 27687
Neutral (3) 8 16 888
Negative (1 or 2) 4 12 1113
Total Reviews 114 319 29688
Avg Rating 4.5 Star Review
4.58
4.5 Star Review
4.61
4.5 Star Review
4.62
Address: 23 Park Row
New York, NY 10038 - US
Website: http://www.jr.com
Business Hours: 9:00am - 6:00pm
Sales Phone: 1-800-806-1115
Service Phone: 1-800-426-6027
Sales Email: custserv@jr.com
Cust Service Email: custserv@jr.com


J&R

http://www.jr.com

With PriceGrabber Since 01/15/2002


Sort Reviews by: Date Rating
Date Reviewed: 11/27/2010
shepardmama from unknown
Member Since:
11/25/2006

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Reviews
Always a pleasure. Overall Rating
5 Star Review
 
Date Reviewed: 11/27/2010
yvette.cordy from unknown
Member Since:
11/27/2010

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Reviews
Excellent experience. Enjoyed shopping at this site. Overall Rating
5 Star Review
 
Date Reviewed: 11/28/2010
teddybaer1 from unknown
Member Since:
11/12/2010

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Reviews
I go to this merchant for music because of their excellent cross-referencing. Their prices are good, and shipping is reliable. My only negative is low stock, but I guess that is the way the CD DVD music business is going. Overall Rating
5 Star Review
 
Date Reviewed: 11/28/2010
CGunnon from unknown
Member Since:
11/12/2010

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Reviews
Great company with excellent customer service. Overall Rating
5 Star Review
 
Date Reviewed: 11/28/2010
ceejay70 from unknown
Member Since:
11/19/2010

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Reviews
very easy to place order-no shipping charges Overall Rating
5 Star Review
 
Date Reviewed: 11/28/2010
santaman.jmk from unknown
Member Since:
11/19/2010

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Reviews
i go to j&r website first. they help and answer any questions. i have told others about this site.you can bet that they will receive orders in the future.THE DAY AFTER I PURCHASED THE CAMERA, IT WENT ON SALE...ONE CALL AND THE GIRLS WOULD CREDIT MY CC OR IN STORE CREDIT. ANOTHER FINE REASON TO DEAL WITH J&R Overall Rating
5 Star Review
 
Date Reviewed: 11/28/2010
alswiech from unknown
Member Since:
11/28/2010

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Reviews
so far so good Overall Rating
5 Star Review
 
Date Reviewed: 11/28/2010
paulc5 from unknown
Member Since:
11/28/2010

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Reviews
I've dealt with J&R in the past and the service is always A+++ Overall Rating
5 Star Review
 
Date Reviewed: 11/28/2010
kay_else from unknown
Member Since:
11/28/2010

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Reviews
This is my second purchase from J&R. I was happy with my first purchase and my second order is going well. Overall Rating
5 Star Review
 
Date Reviewed: 11/29/2010
ginnybem from unknown
Member Since:
11/29/2010

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Reviews
I searched for this product through my Market America web portal. It said my price would be $399.99. Your website indicates that it is 549.99. I placed my order and am hoping that the price will be reduced to the Market America price of 399.99. J and R did apply a $10 discount. J & R Customer service said to check back about 40 minutes after the order was place and see if the final sale price would actually be changed to reflect the 399.99. Lets hope so. GB Overall Rating
5 Star Review
 
Date Reviewed: 11/29/2010
jflyer51 from unknown
Member Since:
07/29/2006

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Reviews
JR is always a convenient place to shop for tech gear at competitive prices. I like that your store usually ships much faster than some of the traditional NYC camera stores (specifically Adorama and B&H). Overall Rating
4 Star Review
 
Date Reviewed: 11/30/2010
joe.lance from unknown
Member Since:
03/30/2008

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Reviews
positive Overall Rating
5 Star Review
 
Date Reviewed: 11/30/2010
msdbklyn from unknown
Member Since:
04/12/2008

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Reviews
In the store(s) and on-line, J&R is always first-rate in merchandise, price and service. I cannot remember a time in the past decade where I shopped anywhere but J&R or been anything other than 100% satisfied. Hurray for everyone at J&R and thanks! Overall Rating
5 Star Review
 
Date Reviewed: 11/30/2010
sramsdell from IL
Member Since:
12/15/2003

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Reviews
I have done business with them before. Great prices and ease of doing making a purchase will keep me coming back. Thank you for making it easy. Overall Rating
5 Star Review
 
Date Reviewed: 11/30/2010
dqueeny143 from unknown
Member Since:
11/21/2010

View Member's:
Reviews
easy Overall Rating
5 Star Review
 
Date Reviewed: 11/30/2010
azeltman from unknown
Member Since:
11/22/2008

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Reviews
Would be nice if you could use more than one gift card when ordering online. Overall Rating
5 Star Review
 
Date Reviewed: 11/30/2010
skinzrule99 from unknown
Member Since:
11/18/2010

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Reviews
I love J&R. I know that you ship where I need you to ship, so that gives you the advantage. I tell everyone to shop at J&R because I know that you ship here. ALWAYS Fast service!!!!!! Overall Rating
5 Star Review
 
Date Reviewed: 12/01/2010
hardestyre from CA
Member Since:
11/12/2003

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Reviews
Buying form J&R on-line in California saves tax and shipping which is a substantial percentage of savings over buying from Amazon or Apple who both charge shipping and tax. Overall Rating
5 Star Review
 
Date Reviewed: 12/01/2010
jpitcoff from unknown
Member Since:
12/27/2006

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Reviews
Couldn't figure out how to give instructions for both items to be shipped together [one is out of stock]. Had to call Customer Service and ask them to add the notation. Overall Rating
5 Star Review
 
Date Reviewed: 12/01/2010
wooadd99 from unknown
Member Since:
03/31/2006

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Reviews
Very easy purchasing experience Overall Rating
5 Star Review
 
Date Reviewed: 12/04/2010
huswest33 from unknown
Member Since:
02/05/2009

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Reviews
These folks are professional etailers. Have ordered (mostly electronics, photography) over several years. Never any problems. Overall Rating
5 Star Review
 
Date Reviewed: 12/04/2010
pilgrim from unknown
Member Since:
11/25/2010

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Reviews
I use this company when ever possible. Overall Rating
5 Star Review
 
Date Reviewed: 12/04/2010
paul.kim55 from unknown
Member Since:
09/30/2008

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Reviews
You guys are always nice to deal with. Thank you J&R. Overall Rating
5 Star Review
 
Date Reviewed: 12/05/2010
jtsiorbas from unknown
Member Since:
12/02/2008

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Reviews
package received in only3 days after order! Terrific turnaround time Overall Rating
5 Star Review
 
Date Reviewed: 12/05/2010
GAR4pg2010 from unknown
Member Since:
11/19/2010

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Reviews
So far it is favorable. However, I only placed the order about ten minutes ago. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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