Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 102 291 27687
Neutral (3) 8 16 888
Negative (1 or 2) 4 12 1113
Total Reviews 114 319 29688
Avg Rating 4.5 Star Review
4.58
4.5 Star Review
4.61
4.5 Star Review
4.62
Address: 23 Park Row
New York, NY 10038 - US
Website: http://www.jr.com
Business Hours: 9:00am - 6:00pm
Sales Phone: 1-800-806-1115
Service Phone: 1-800-426-6027
Sales Email: custserv@jr.com
Cust Service Email: custserv@jr.com


J&R

http://www.jr.com

With PriceGrabber Since 01/15/2002


Sort Reviews by: Date Rating
Date Reviewed: 03/18/2012
Sdesilva1 from unknown
Member Since:
12/26/2008

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Reviews
This is one of the best companies to shop , I sort of grew with this company I am shopping there for the last thirty years . They have the best prices and the best service. I am very satisfied Overall Rating
5 Star Review
 
Date Reviewed: 03/13/2012
SkiDpm from FL
Member Since:
02/29/2008

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Reviews
I have always had the best experience shoping JR.com or by phone. Overall Rating
4 Star Review
 
Date Reviewed: 03/13/2012
alvaromarinduque from unknown
Member Since:
03/03/2012

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Reviews
Great Experience for me as a first time sshoper Overall Rating
5 Star Review
 
Date Reviewed: 03/13/2012
Riker41 from unknown
Member Since:
05/21/2007

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Reviews
I have just purchased my second piece of audio hardware from this site. They are very efficient and prompt. Delivery was on time and the product was safely delivered. I rate this site very high. Overall Rating
5 Star Review
 
Date Reviewed: 03/11/2012
millstone10 from unknown
Member Since:
07/10/2010

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Reviews
In the past few years I have made several purchases from J&R, and I always have been satisfied with everything. I know I get fast service, delivery and quality merchandise from this company. I've also had to speak to their Customer Service Dept., and they are very helpful and knowledgeable. I have always recommended this company to all of my friends and relatives. Overall Rating
5 Star Review
 
Date Reviewed: 03/11/2012
jbharvill from unknown
Member Since:
02/24/2012

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Reviews
Clear, quick, and fast. I've been a programmer since 1956 and think that you have a very good "store". Overall Rating
5 Star Review
 
Date Reviewed: 03/10/2012
hagarwon from unknown
Member Since:
05/22/2009

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Reviews
J&R always has good merchandise at decent prices. Plus No sales tax and no Shipping charges on this item. Overall Rating
5 Star Review
 
Date Reviewed: 03/10/2012
vossfam from unknown
Member Since:
02/23/2012

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Reviews
Everything was well organized, clearly explained and set up to be expeditious! Overall Rating
5 Star Review
 
Date Reviewed: 03/07/2012
khallat from unknown
Member Since:
02/27/2012

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Reviews
My shopping was very good. Product received in bad condition. Overall Rating
3 Star Review
 
Date Reviewed: 03/07/2012
Pelusa2008 from unknown
Member Since:
07/16/2008

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Reviews
It was very easy shopping Overall Rating
5 Star Review
 
Date Reviewed: 03/06/2012
LUHMANN from unknown
Member Since:
08/10/2008

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Reviews
Pretty good prices. Fairly good selection. Ok web site. Hard to find where to sign-up as being a first time customer as opposed to checking out as a guest. I didn't like it when you were out of stock of an item. I couldn't see the product description, specs or the price. It just referred me to a similar product. A customer should be able to see the product description etc. And then be informed that this product is out of stock, and if possible, let a person add their email address and be notified when the product is back in stock. At least tell the customer when the product is expected to be back in stock. Otherwise a pretty good shopping experience. Added note, 3/6/2012. Have not received my order yet. I ordered on Feb. 26 2012. No communication informing me of a delay or out of stock products. I finally did receive an email yesterday that my order had been shipped. I have been wondering the last few days where my order was. Unhappy with their communication. Overall Rating
3 Star Review
 
Date Reviewed: 03/06/2012
mep0525 from unknown
Member Since:
02/26/2012

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Reviews
Simple, Easy & Quick!!!!!!!! :-) Overall Rating
5 Star Review
 
Date Reviewed: 03/06/2012
jml.jq80 from unknown
Member Since:
02/26/2012

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Reviews
Very Good experience...Best Price. Hopefully, this will be the beginning of a good relationship. Lets see what happens from here. Overall Rating
4 Star Review
 
Date Reviewed: 03/06/2012
donnug from unknown
Member Since:
02/21/2007

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Reviews
This merchant treats patrons kindly. Overall Rating
5 Star Review
 
Date Reviewed: 03/06/2012
tsdd51@aol.com from NJ
Member Since:
10/26/2011

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Reviews
wonderful Overall Rating
5 Star Review
 
Date Reviewed: 03/06/2012
johnmlara from unknown
Member Since:
02/25/2009

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Reviews
Gr8! Overall Rating
4 Star Review
 
Date Reviewed: 03/06/2012
meburgess17 from unknown
Member Since:
02/19/2012

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Reviews
Great web site, no problem finding what I wanted. Prices are fair and a great deal with no shipping and handling charges like other web sites. I will be buying from them again. Overall Rating
5 Star Review
 
Date Reviewed: 03/06/2012
james12621 from unknown
Member Since:
06/24/2007

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Reviews
My overall shopping experience thus fur was the best ever with that promo code that made it even better...thanks Overall Rating
5 Star Review
 
Date Reviewed: 03/06/2012
tinajag from unknown
Member Since:
02/19/2012

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Reviews
Awesome!! Overall Rating
5 Star Review
 
Date Reviewed: 03/05/2012
wdbardin from unknown
Member Since:
10/03/2010

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Reviews
I've been a J&R customer for years (when cameras used film) and have always had a good experience. Overall Rating
5 Star Review
 
Date Reviewed: 03/04/2012
mew from unknown
Member Since:
02/24/2012

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Reviews
I found exactly what I wanted on their website, ordered online on Wed. and the product was here on Friday afternoon. I've subsequently ordered another product. Although it must have been back ordered, it shipped on the date promised and arrived two days later, as promised. It's also exactly what I wanted. It's like buying from someone in space. You know that there are people there at some point fulfilling orders, but as long as everything is OK, there is no interaction. Overall Rating
5 Star Review
 
Date Reviewed: 03/04/2012
larawall from unknown
Member Since:
02/17/2012

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Reviews
You people rock !!!!!!!! Overall Rating
5 Star Review
 
Date Reviewed: 03/04/2012
ehope57y from unknown
Member Since:
02/17/2012

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Reviews
J&R as the product at right price, everything always go's will at checkout. THANK YOU, AL HOPE Overall Rating
4 Star Review
 
Date Reviewed: 03/03/2012
youngtam21 from unknown
Member Since:
02/16/2012

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Reviews
This was one of the most pleasant website ordering processes I have had and I shop frequently online. I am glad I found this site and will visit them again. Thank you. Overall Rating
5 Star Review
 
Date Reviewed: 03/03/2012
rich.huston from unknown
Member Since:
02/16/2012

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Reviews
I couldn't have asked for quicker, more professional service. Hopefully the packing and shipping are as professional. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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