Reviews for Brother MFC-9800 Multifunction PrinterMonochrome - 15 ppm Mono - 600 x 600 dpi - Copier, Scanner, Fax, Printer - MPN: MFC9800 
By member:
drx88
- Oct 25, 2002
Brother MFC-9800 Multifunction PrinterStrengths: All in one, great concept Weakness: problems problems problems The problem list just seems to grow and grow. First thing that I noticed was that the install program for Windows 98 keeps crashing, so I had to install parts of it, one driver at a time. There is no driver for the video port, so I couldn't use that. The software that comes with it is a bit old and buggy, written by some other company, and that kept crashing as well and would recognize my modem, and I couldn't manually set it up either. I noticed that the scanner only scanned black and white, and I thought the the model in the store raved about it being a color scanner. When I later upgraded to Windows XP, the Windows driver found the scanner and installed it for me, and ... you may have guessed, it was a color scanner. So the driver from Brother is only a black and white scanner driver. Then I set the fax machine on "manual pickup" so that it wouldn't automatically pick up the phone when people call, and it picked up the phone no matter what the setting was. Now it started blowing fuses when I go to print something, which is very (uh!) because I have to stop what I'm doing and walk down 2 flights of stairs to replace the fuse (replace it..it's an old house). So I bought a UPS, and plugged into the UPS. Sometimes, it kills the UPS, wipes out the battery and everything else plugged in the UPS, and takes my computer with it so I lose me work. 29% of readers found this review helpful. Did you find it helpful or unhelpful? Top 
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Brother MFC-9800 Multifunction Printer
Strengths: Reliability, ease of use, fast warm up, versatility
Weakness: Software installation not intuitive.
This machine has worked flawlessly from the day it was installed. Found the software installation information a bit confusing and lacked clarity. Once installed, the software was stable, worked well. Paperport software is outstanding. Machine is very quiet... great for small office. Installed on network using optional network card. Copies/printouts are accessible from front of machine, eliminating the need for excess space at sides of the machine (i.e. small footprint). Cost per print very low.
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