Reviews for LaCie Big Disk 500 GB External Hard Drive

FireWire/i.LINK 400, FireWire/i.LINK 800, USB 2.0 - 7200 rpm - 8 MB Buffer - MPN: 300721

  • 1
  By member: vinbel - Oct 12, 2005

LACIE SUCKS-case contains 2, 250 gb Western Digital...

Strengths: speed of drive

Weakness: speed of failure lame support

My $500.00 Big Disk Extreme failed after 14 months--just beyond the warrantee period. I emailed tech support and got the standard BS reply, "we're sorry you experienced failure... the only way to protect against problems is to back up your data..." Duh, I never said I did not back up my data. They said, 'it's probably not worth repairing, better to buy a new drive.' I bought 2 Maxtor One Touch 300 gb drives--so far, so good. Since the Lacie drive was beyond its warrantee and useless, I decided to disect it. To my suprise, when I opened the case, I saw 2, 250 gb Western Digital hard drives. So, Lacie does not even manufacture the components, they just build crappy hardware that runs Western Digital drives.

Conclusion: DO NOT PURCHASE LACIE DRIVES.

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Reply by member: jordanhammond
Nov 1, 2005

Hi, when you took your drive apart did you try to plug the disks in via normal IDE cables?

My 250G lacie has just died, I don't want to lose some of the data on it, and I don't want to pay £1000 to recover it.

  • 1
  By member: michelestapleton - Nov 16, 2005

Another failed LaCie

Strengths: Big

Weakness: Not reliable

I've been screwing around for a week or so with a LaCie 500 that is apparently toast. I kept having trouble copying files to it several weeks ago and thought the problem was the computer the of the files were coming from (that the incoming files were bad) until I stared copying from another source and those files wouldn't copy either.

Started doing a variery of diagnostic tests on the drive today and it started failing tests right and left.

Drive has been barely used. I bought it to be my back-up drive, but failed to get in a good backup habit. I'd copy a few files here and there, but not on a regular basis Mostly the drive sat in the box unused.

Unbelievable to put this kind of money into hardware and then have it die.

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  • 1
  By member: lmenzin - Nov 26, 2005

Another Drive Failure

Strengths: Great storage capacity with good speed

Weakness: Terrible reliability

My drive also failed, two weeks after the end of the warranty. These drives are failure-prone, and Lacie tech support is useless. Ther are not too many options for external firewire disks.

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  • 1
  By member: shahrukh8 - Feb 15, 2005

LaCie Big Disk 500 GB External Hard Drive

Strengths: Big capacity (when it works, which isn't often)

Weakness: Fails after 1 minute to 1 day

First one wouldn't even show up in Disk Manager. La Cie tech support agreed it was defective. Second one appeared to work fine ... for about 1 day. Then same problem.

I suspect they have some major compatibility or reliability issues. I replaced with Maxtor OneTouch 300GB and they work like a charm. And size per GB is smaller with the Maxtors (the LaCie's are HUGE and make this very scary CLUNK when they turn off).

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  • 1
  By member: ref030 - Sep 7, 2005

Time Bomb

Strengths: Massive storage at a reasonable price

Weakness: Drives self destruct after less than one year of use.

The LaCie Big Disk 500GB external drive seemed like a great way to handle the massive requirements of video and having had very good experience with othe LaCie drives, I purchased 2 of them. Every thing was fine until they both died within a year of purchase. LaCie did repair both drives but now one of them has died for the second time. LaCie refuses to repair it even though they know that the chip set they use for these drives is prone to failure and has been failing continually since their introduction. I learned of this after my drive failed a second time. Just do a goggle.

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Reply by member: changkw
Oct 7, 2005

I met the same stituation. Not recommend for important data. Only for temporary cache drive uses. But I am still very cautious even to put my in-process final cut data on it. It is very fast though.

Reply by member: lbeachmike
Oct 9, 2005

Yup - same problem. Agreed. Fast drive, but highly flawed. I had two of them just fail. One right at the 12-month mark, and the other at about the 18-month mark. The second is no longer recognized by my machine. Sound familiar? I think it's rather shameful when a manufacturer has a known issue, as clearly documented by users here and elsewhere on the web, and fails to acknolwedge it and rectify it. These were not cheap, and we should all certainly have every expectation of getting more than a year or 18 months out of these. Total failure is rather inexcusable considering the purpose of the device.

Also, I had at some point purchased the 1 TB version, but returned it immediately after it was very noisy right out of the box, and poorly assembled.

LaCie - great ideas, poorly implemented.

  • 1
  By member: evilhomer48823 - Dec 26, 2004

LaCie Big Disk 500 GB External Hard Drive

Strengths: large size, on the cheap side.

Weakness: can't depend on these units to accurately perform.

I'm on my second lacie big disk (500 GB) and it just died tonight. The first one died within 72 hours of purchase so I didn't lose too much data. Both drives exhibited the same problems: bad blocks as reported by windows XP's system logs, data loss, followed by complete failure. In both cases, the drives were not recognized by the computer after subsequent reboots. I'm in the process of recovering my data off both of the internal drives. As a bit of additional info, both drives are Maxtor 250 GB's. I've never had good luck with Maxtor drives so I'm not entirely surprised that my drive failed. I would advise to not purchase these units. I've owned 4 external seagate HDD's, the oldest one was purchased 17 months ago, none of them have ever reported a single bad block.

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Reply by member: jordanhammond
Nov 1, 2005

How are you recovering the data? By taking the external casing apart? If so are the drives still readable via IDE?

  • 4
  By member: wshah - Dec 16, 2004

LaCie Big Disk 500 GB External Hard Drive

Strengths: Firewire 800 is blazing fast. 500GB is a nice sized drive. Firewire 800, firewire 400 and USB interface.

Weakness: This drive case is much bigger than it looks. The case has a dark steel look - its not quite as shiny as the pictures make it out to be.

LaCie makes great products. I have been a user of the Silverling programs since version 1.2.1. I have never been dissappointed. This drive is FAST, HUGE and COOL looking. It is not very portable. The power supply is a two piece unit. This drive was made to stay in place. It is quite bulky and HEAVY! Lastly, the drive is stackable if you need more than a few.

Overall, I give it a thumbs up.

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  • 5
  By member: JerryL3515 - Jan 23, 2005

LaCie Big Disk 500 GB External Hard Drive

Strengths: Big capacity drive, reasonable cost

Weakness: Size.. Not very portable

I've use LaCie drives for years and have never had a failure. This one has been running for over two months - flawlessly. Great capacity, blazing speed, and easy to use.

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  • 4
  By member: ldenson - Dec 30, 2004

LaCie Big Disk 500 GB External Hard Drive

Strengths: Huge capacity, fairly speedy, multiple interface options

Weakness: Bulky, expensive

Bottom line, this is a great device for storing huge amounts of data. I currently have 40+ hours of digital video on my Big Disk, and it has performed flawlessly, being transferred between three different computers, using both the FW400 and USB2.0 connections (I haven't tried FW800). Overall, a great product, but obviously not for everyone.

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  • 1
  By member: woutervan - Jun 5, 2009

Lacie Disk Failure

Strengths: None

Weakness: Faulty PSU

The Lacie Big Triple 500GB external drive was purchased three years ago to offer more storage and become my Media Drive, replacing smaller Maxtor drives (five years old). I used Backup software and TimeMachine to keep current backups of the iMac internal and Lacie Media Drive... Fortunately!!!

The Lacie started clicking, and after some research, and no customer support offered by Lacie, I found out that there was a power supply issue with these Lacie's. I decided to keep using the drive till total failure. This happened about six months later. No files were lost because I ran backups continuously.

I have ordered replacing Seagate and Maxtor drives. I will never purchase or recommend Lacie to any of my clients or for personal use.

Shame on you Lacie not extending Customer Service and replacing the faulty power supplies on your drive assemblies.

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  • 1
  By member: Stickyweb - Mar 11, 2008

Big Disks = Big Trouble

Strengths: Triple Interface

Weakness: Drive failure Raid 0 means you will lose everything

This isn't an "I hate Lacie" I have 6 of their Porsche Design drives that have operated flawlessly BUT everyone of the 3 Big Disks I have had has failed - 2 out of warranty. They look good, operate quitely & the Triple-interface is a great feature - Just don't expect to get more than a couple of years from them & back-up your backups!

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  • 1
  By member: dale303 - Sep 19, 2006

Big Pile of Junk

Strengths: large capacity

Weakness: drives simply won't be recognized on some machines. Self destructs after only a few months. 2x250GB disks in RAID 0 config.

Bought two of these things.

Neither would be recognized on our Dell server (in either USB or Firewire modes) but worked fine on other PCs (for a while at least).

However, three months in and one of the drives has developed a 'click of death' and refuses to work on any PC anymore.

I have to say, I'm very disappointed with these drives.

Even worse is Lacie support which is pretty non-existent. Suggest you go elsewhere if you need anything even remotely reliable.

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