Reviews for General Electric JES2251SJ Profile Countertop Microwave2.2 Cu. Ft., Stainless Steel - MPN: JES2251SJ
$252.99 - $264.39
By member:
coryinslc
- Dec 14, 2007
Ge breakdownsStrengths: Good looks nice controll features Weakness: After 30 days the heating element doesn My previouse microwave was a top of the l ine GE Profile series. Over the years, I fixed it 6 times. Against my better judgment, I bought another one. Within 30 days the heating element went out. Nice try GE 100% of readers found this review helpful. Did you find it helpful or unhelpful? Top
By member:
John7890
- Sep 24, 2010
UNRELIABLE. Please do not buy this GE microwaveStrengths: Large and powerful Weakness: Fails in less than 2 years. Very very disappointed since I threw away my 19 year old microwave that is still working well. This cost me over $200 for less than 2 years. 100% of readers found this review helpful. Did you find it helpful or unhelpful? Top
By member:
Razorboy25
- Oct 26, 2008
Unacceptable: Failed after 41 days of useStrengths: Very large, very quiet Weakness: Shoddy manufacture, poor software design This unit is very large, very light, and very quiet. However, I purchased one on September 8, 2008 and it failed on October 19, 2008 after humming and sparking for a week. I have returned it for repair or replacement and they tell me it will take up to six weeks to get it back. This is just about as long as it worked. 100% of readers found this review helpful. Did you find it helpful or unhelpful? Top
By member:
psthompson6
- Apr 9, 2008
Don't waste your moneyStrengths: attractive exterior Weakness: Short life. Mine was completley shot in a year. I'll never buy another GE product after my experience with this microwave. Not only was the product a lemon but GE repair services are as unreliable as their product,not showing for confirmed appointments to repair their shoddy products. Additionally GE customer service representatives are difficult to reach and not interested in resolving customer problems. 100% of readers found this review helpful. Did you find it helpful or unhelpful? Top
By member:
schopfer
- Sep 16, 2006
GE Profile MicrowaveStrengths: Great looking microwave oven with useful buttons Weakness: none This microwave is bit larger than we expected but it is a great product overall. It is especially helpful that you can cook by time, with the sensor features or with the auto feature. 77% of readers found this review helpful. Did you find it helpful or unhelpful? Top
By member:
arkong
- Dec 18, 2006
Good microwave oven (countertop model)Strengths: ease of use, efficient defrost, intuitive buttons/controls Weakness: large size, cost This microwave is highly rated in Consumers Reports as an efficient and "simple to use" appliance. The design is clean and attractive. And the function is very good. I would recommend this microwave oven to anyone who has the counter space available...but the capacity of this product is excellent if you require a large microwave oven. 73% of readers found this review helpful. Did you find it helpful or unhelpful? Top
By member:
tyellee
- Apr 12, 2008
GE Profile Stainless Countertop MicrowaveStrengths: Great Stainless steel looking microwave, Large size, inverter technology, sensor cooking controls Weakness: Large size makes heating small items seem to be waste of energy (??!) I've been using this Microwave for the last 2 months. It seems working great. I haven't run in any problems or complications described by other reviewers yet (I'm keeping my fingers crossed hoping it won't happen anytime soon). So far I'm happy with this microwave, its functionalities, its look, and its size (cleaning and cooking large items are so much easier). I guess as long as if keeps working, it's a great microwave. I'll update this review, if something wrong with this thing. 67% of readers found this review helpful. Did you find it helpful or unhelpful? Top
By member:
bzeky
- Mar 17, 2007
GE Microwave JES2251SJStrengths: Good looking, flat surface easy to clean, quiet. Heats well, easy to use. Weakness: I am very disappointed in the cavity height. Beware, dimensions are not at all what GE says they are. I researched microwaves very cafefully because I have a very special tall cup I wanted to fit in the microwave. GE says that this model has 11 1/2" cavity height. When I got the microwave the cup didn't fit. The cavity was only 10 5/8 inches high, usable space. They take their measurement without the turntable. Of course you can't use the microwave without the turntable. This type of measuring brings the 2.2 cu ft interior you pay for to a total of 1.5 cu ft usable space. That is according to Consumer's Reports, but I did not know it would affect the heigth measurement that much. How can you trust a manufacturer that lies and Customer Service that puts you on hold for over 30 minutes? 63% of readers found this review helpful. Did you find it helpful or unhelpful? Top
By member:
Doramary
- Jun 16, 2008
Microwave Oven Review - GE Profile is AWESOMEStrengths: Food has been coming out perfect! Looks Awesome Runs quietly Weakness: none found Our family is extremely happy with our new microwave. We have just totally re-done our kitchen, and while our new kitchen is beautiful, it seems that this new microwave receives all of the 'raves' from family members! This microwave oven does an especially beautiful job with frozen packaged foods, heating evenly and to the perfect temperature, and the pre-programmed buttons make it a cinch to operate sucessfully no matter what you are heating! The size is perfect for large dishes, such as 9 x 13 casseroles. The unit is very quiet, and easy to clean. 50% of readers found this review helpful. Did you find it helpful or unhelpful? Top
By member:
lapdown
- Feb 8, 2008
I like this microwaveStrengths: 1200 watts 2.2 cu ft stainless steel sensor cooking Weakness: None so far. Our old microwave finally quit after 17 years of constant use. I knew it would be hard to find one made as well. This GE microwave seems to be made pretty well. It heats food quickly and I like the popcorn feature where you enter the popcorn bag size and you can start it and leave it. So far it is working great. I will have to get use to the fingerprints on the stainless. 50% of readers found this review helpful. Did you find it helpful or unhelpful? Top
By member:
jstrawman
- Dec 13, 2007
Excellent microwaveStrengths: Heats evenly, very quiet, door closes solid; Weakness: None The stainless steel was well protected and added a touch to the kitchen. Three different people tried it and were very impressed. Boiled 4c water for tea in less than 2 min. 50% of readers found this review helpful. Did you find it helpful or unhelpful? Top
By member:
lazboy331
- Aug 31, 2007
Still figuring it out...Strengths: Huge internal cavity, stainless finish Weakness: None so far Haven't gotten to try out all the bells and whistles, but it has worked fine thus far. This unit is gigantic!! In my tiny apartment kitchen, this thing eats up the vast majority of my countertop. Like the stainless steel look. Not so sure about the sensor cooking...I still tend to listen for the sizzle of the food to determine if it is hot enough. Highly rated by Consumer Reports, and I need a larger microwave, so I am satisfied thus far. 50% of readers found this review helpful. Did you find it helpful or unhelpful? TopCompare PricesAdvertisement  
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This Microwave Is Unreliable, Buyer Beware!!!!
Strengths: Easy to use. When it works.
Weakness: Has required major repair twice in nine months. Very long hold times for customer care. Very difficult to get through to a human agent.
Based on the rating of this product in Consumer Reports, I purchased it to replace a Sharp microwave convection oven that had worked without needing repairs for almost 10 years. The Sharp was much more sophisticated.
One month after purchasing this unit, it stopped working. The service person had to order the part ,a circuit board, which arrived a week later. Six months latter, it failed again. It would start, but stop after five seconds. The odor of a hot circuit board filled the kitchen. Again, the service person came out, but did not have the part and had to order it.
A lemon or poor engineering? I will not be buying GE or trusting Consummer Reports. I advise others to stay away as well.
100% of readers found this review helpful. Did you find it helpful or unhelpful?
Jul 3, 2009
i use this microwave for about 2 years and now it start but stops in about 5 sec. not in warranty and GE won't do anything for it.Shame for GE and consumer report who rated this microwave oven best.I replaced 22 years panasonic genius which was still working but weaker compare to new microwave.
I will buy new panasonic and won't rely that much on consumer report.