 Disappointed with first and only purchase Strengths: NO SURE
Weaknesses: Poor customer service
Summary: We called the store for help in ordering our new stove top. We told the sales clerk what we wanted and he found the item and quoted us the price, so we placed the order and received it 6 days later. When we unpacked our stove top it didn't include burners. We called HD and they told us if we had read, we would have known that this was an option. AN OPTION who would have thought ordering a stove top didn't include Burners. That is like buying a car without the gas tank. Plus we didn't read anything we were on the phone with the sales clerk and he didn't provide that info. HD customer service told us they would call us back and never called. We had to buy the burners at an additional cost of $600.00 plus tax and shipping and wait another week for shippment. So 2 weeks without having anything to cook with. So we will not be doing business with HD in the future, because of the added expense we did not anticipate.
 20% of People (1/5) found this review helpful. Was this review helpful or unhelpful for you?
 There are no comments for this review. Post a comment.
|
Report this as 
