LG Electronics LDS5811WW 24-in. Under Counter Dishwasher

(16 Place Settings, White, Energy Star - MPN: LDS5811WW)

Description: Experience the LG's digitally advanced technology which provides superior cleaning, intuitive controls and vast interior capacity with numerous flexible storage features. And like all LG appliances, you can be sure that our dishwashers are .... Read More

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(10 Reviews)

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Date Reviewed: 02/10/2007
gblg Member Since: Feb 2007 View Member's: Reviews Product Experience: 1 Day	Error code Strengths: very quiet operation Weaknesses: electronic issues? Summary: My 1-year and two-week old LG 5811 is also showing an IE water inlet error. The unit is very quiet during operation, but the error message was a surprise. I've checked the feed line coming into the dishwasher... plenty of pressure and no obstruction. I can definitely say I'm not happy to have an issue only weeks after the 1-year warranty on labor expires. LG claims it will pay for parts, but not labor. I shouldn't have to pay anything on a relatively young dishwasher. We are a two-person household... it doesn't even get used that much. 100% of People (14/14) found this review helpful. Was this review helpful or unhelpful for you? Report this as inappropriate. There are no comments for this review. Post a comment.

Date Reviewed: 03/17/2007
nolg Member Since: Mar 2007 View Member's: Reviews Product Experience: 17 Months	LG Dishwasher LDS5811WW Strengths: looks good Weaknesses: poor reliability Summary: This dishwasher was a problem from day 1. Out of the box it had broken plastic parts on the racks. Replacement parts were sent, but after several rounds of replacing individual parts LG finally sent an entire new rack set, which solved the problem. Everything was OK until about 3 months out of warranty (of course), when the dishwasher stopped working and displayed an "LE" error code. LG customer service told me that LE meant that the motor needed to be replaced. LG covered the cost of the motor, but I had to cover the cost of the service call: $106. After the motor was replaced, the unit was much noisier than before, but I was told that this was normal. As it turned out the noise was a moot point, because within 10 days it stopped working again with the LE error code. This time I was told that in addition to the motor, they should have replaced the controller and the sump assembly. More bad news: the necessary parts would not be available for about 6 weeks!! After much discussion with various departments at LG, I finally ended up with a prorated buyback offer amounting to about 80% of what I paid, excluding taxes, delivery, and installation. Oh, and excluding the $106 I had just paid for the "repair" a few weeks earlier. But by this time I was just happy to get rid of the dishwasher. Needless to say, this is my last LG dishwasher. If you do decide to buy an LG, my advice would be to purchase the extended service contract, and be ready to wash a lot of dishes by hand while you wait for parts and repairs. The only upside to this experience is that I got to spend a lot of quality time with my family washing dishes..... 100% of People (9/9) found this review helpful. Was this review helpful or unhelpful for you? Report this as inappropriate. There are no comments for this review. Post a comment.

Date Reviewed: 10/30/2007
KEVIN_IN_WILM Member Since: Oct 2007 View Member's: Reviews Product Experience: 2 Years	Stay away from this dishwasher Strengths: NONE Weaknesses: EVERYTHING Summary: Purchased this unit in Aug 2005 and it has been a nighmare. I even purchased a Best Buy 5 year service plan for this piece of junk. Most of the racks moving parts are broken. And it started making a funny whinning noise and leaking water out of the front door panel. I have been waiting a month for a repair. And know, after two different repair companies, I am told the parts are on backorder and they may not even fix the issue. I will NEVER buy LG again and I 100% of People (4/4) found this review helpful. Was this review helpful or unhelpful for you? Report this as inappropriate. There are no comments for this review. Post a comment.

Date Reviewed: 01/28/2008
gserbousek Member Since: Jan 2008 View Member's: Reviews Product Experience: 2 Days	Gary Strengths: Good job washing dishes Weaknesses: Poor reliability Summary: I\\\'ve had this dishwasher for about 2 years and have had 2 major failures already. The repair guy that fixed it the first type said that the internal parts were the most cheaply made of any model he had ever seen. Don\\\'t ever buy LG appliances!!! 100% of People (3/3) found this review helpful. Was this review helpful or unhelpful for you? Report this as inappropriate. There are no comments for this review. Post a comment.

Date Reviewed: 04/09/2007
gstation Member Since: Apr 2007 View Member's: Reviews Product Experience: 1 Year	Do not buy any LG products ever!!! Strengths: worked good for exactly 1 year and 2 weeks. Weaknesses: sump assembly(main motor and pump) quit.Labor to fix it is $300-400 and is not covered in warranty. Summary: Called LG and they said the part isn't even covered under warranty. They wouldn't help me out at all.Paid $566 for this thing and 1 year later it will cost about $500 to fix.I am going to throw it away and buy a different brand. I predict this company WILL be going out of business soon and I feel sorry for anyone who purchases one of these dishwashers. 100% of People (3/3) found this review helpful. Was this review helpful or unhelpful for you? Report this as inappropriate. There are no comments for this review. Post a comment.

Date Reviewed: 01/18/2007
bnelliem1 Member Since: Jan 2007 View Member's: Reviews	DO NOT BUY THIS DISHWASHER Strengths: Cleans well and is quiet - WHEN IT WORKS Weaknesses: DOES NOT WORK RELIABLY - we have had 2 in less than one year and are still handwashing dishes! Summary: We have had 2 of these dishwashers, brand new, in less than one year. Both were LEMONS! Their licensed technicians cannot figure out why each either one would not work for longer that 5 months! STAY AWAY!!! 100% of People (3/3) found this review helpful. Was this review helpful or unhelpful for you? Report this as inappropriate. There are no comments for this review. Post a comment.

Date Reviewed: 03/22/2008
lfotiu Member Since: Mar 2008 View Member's: Reviews Product Experience: 1 Year	LG means LOUSY GOODS!!!!!!!!!!! Strengths: None Weaknesses: Everything Summary: It leaks, the racks break, and the motor burns out in less than a year. After a horrendous experience with a LOUSY GOODS refridgerator, I don't even want it serviced. I want it OUT OF MY HOUSE!! I will never again buy anything from LG 100% of People (2/2) found this review helpful. Was this review helpful or unhelpful for you? Report this as inappropriate. There are no comments for this review. Post a comment.

Date Reviewed: 10/22/2008
dahliadoo Member Since: Oct 2008 View Member's: Reviews Product Experience: 8 Months	JUNK ! Strengths: Quiet... but only when it runs correctly which is not very often. Weaknesses: All the wheels on the upper rack broke within6 months. Does not fill properly without starting and restarting. Does not clean dishes well at all. Summary: This is THE worst dishwasher I have ever owned. The wheels on the upper racks cracked one at a time until they were all broke within 6 months of new. It struggles to start making loud noises as the pump tries to fill with water. When it finally gets going it is quiet but the results in terms of cleaning dishes is disappointing to say the very least. If you call for parts (even just plastic wheels for the rack) the dealer who sells it says LG is not good with getting parts. Of course they don't tell you that when you are buying it. Quite honestly I think I will take it to the dump as soon as I can find a replacement. 100% of People (1/1) found this review helpful. Was this review helpful or unhelpful for you? Report this as inappropriate. There are no comments for this review. Post a comment.

Date Reviewed: 10/10/2008
adadto3 Member Since: Oct 2008 View Member's: Reviews Product Experience: 14 Months	Issues Strengths: Not sure Weaknesses: Cleaning and reliability Summary: I have a 7811 and about 14 months into the use of this $1000 dishwasher it started making noises. Long story short, the repair guy is here right now replacing the motor. I have to pay labor, LG is covering the part. I will be out about $250 for this. The next repair, I will drag it out to the front of the house and the trashman can pick it up. PLEASE! A $1000 dishwasher and now I am already repairing it after 14 months use 100% of People (1/1) found this review helpful. Was this review helpful or unhelpful for you? Report this as inappropriate. There are no comments for this review. Post a comment.

Date Reviewed: 01/18/2009
ocsd from MI Member Since: Jan 2009 View Member's: Reviews Product Experience: 3 Months	Stay away from this dishwasher Strengths: None Weaknesses: Everything Summary: We purchased this dishwasher 3 years ago from Best Buy and purchased the 3 year extended warranty. During this time we have had service for the noise, broke wheels and other parts on the rack. 10 days after our extended warranty expired the dishwasher started to overflow. The main motor and pump are shot. I paid $700 for this dishwasher and it should last longer than 3 years. I will never buy an LG product again. Customer service is not helpful at all they basically just gave us some phone numbers of people who can service it and said you are on your own. Do not buy this dishwaser. Was this review helpful or unhelpful for you? Report this as inappropriate. There are no comments for this review. Post a comment.