 This thing is cool, but customer support sux! Strengths: Does everything in a single remote and can learn codes not in IR database. Fully customizable graphics, downloadable templates, controls all my "toys" (including some PC functions).
Weaknesses: Price is a bit steep, not intuitively obvious how to program some functions. Live update no longer supported if they drop your "authorized vendor".
Summary: 2006-11-04 08:09:36 The learning curve was a little steep, but once you get a few concepts down you can do anything. Color LCD interface is fantastic and you can import any graphics in several formats including animated GIFs.
Not sure how well it does with RF as all my remotes are IR based. The IR database is incredible and is only missing codes for an old remote controled Pioneer 6+1 audio cassette changer. I still have the remote so no problem. It has learned them and works.
Creating macros is another area that is not obvious, but I've been able to create thumbnails of my DVD covers that are loaded in a Sony NP-CX995 (400 disc capacity). I can put about 8 images per "page" and scroll through them until I find something I want or the DVD I'm looking for.
The unit can control X-10 modules (the codes are already in the database) with the help of an IR receiver.
In short, this may be the last remote you will need!
IMPORTANT: I bought my unit from an authorized dealer listed on their web page. URC changed their software so you have to get the link from your authorized dealer. They never told my vendor and then they dropped them from their authorized dealer list. So I can not get software that will do live update. If I want to check to see if anything new is out, I have to go to the site, register (every single time I want to check as my info is not retained) and download the software. I then have to unzip the file and check to see if it is a new version. This sucks!!!! If they can drop my authorized dealer that means they can drop any of them. Anyone could end up without live update support on their software.
Instead of the last remote I will ever need, it will be the last remote I ever get from URC. Because of this I dropped my rating from 5 stars to 2 stars.
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