 Made me sick!!! Strengths: Excellent sound
Weaknesses: regardless of what THEIR website says, their customer service stinks!!
Speakers will more than likely break down once the warranty is up
Summary: Yea, so how about a little bit of bad news to go along with this review. I had discovered these little golden jewels a couple of years ago and am so glad that I did. I bought them solely on reviews at the time (against my wife's judgement) and, when they arrived at my house, was ever so impressed with their out of the box sound. Heck, I am still impressed after almost two years of owenership. (P.S the sound gets even better after about 40 hours of the break in period). Now for the bad news. Not even a year after I had bought the 5.1 set up with Mod 2's fronts and center, Mod 1's for rear and the Super 8, I had decided to unplug my subwoofer (Super 8; which the sound was awesome) and move it out of the way to make room for Christmas decorations. I simply picked the sub up, moved to another room, set it down and there it remained for about a month and a half. When I went to go set it up again....no sound. To top it off I was just out of my 1 year warranty (that's right they only warranty the amp on the sub for 1 YEAR; or simply that is the amount of time their amps will last with a lot of use). After making contact with their service department I was told I had to PAY to send it back so that they can look at it and charge me with any repairs that needed to be made. On top of that they said that it was the amp that was the problem and they have since upgraded the Super 8 and if I wanted to I could shell out another 190 dollars to have them replace the amp. Very long story short, be prepared for any of these speakers to go caplooey right/close to their warranty expiration and then expect to be try and be upsold when trying to get something justifyingly replaced. This company is not well known because they are probably all a bunch of thugs who could not operate in a corporate world because their product could not meet the standards we all deserve when it comes to shelling out lots of money for home enjoyment. I thought it would be good to spend some money on an American company for a change when it came to electronics. Unfortunately all I got was a bunch of flack from my wary wife and a speaker system that may or may not work tomorrow without any support from the company who makes them. Buyer definetly BEWARE!!!
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