Great hardware - Crippled Software
Strengths: Looks, capabilities, low-light gathering, Image Stabilization
Weaknesses: Proprietary video formats (TOD and MTS) and bundled crippleware which adds substantial additional and hidden cost. Very poor technical support.
Summary: I would love to use this camera, but it saves its files not in the advertised MPEG-4 format, but in proprietary .TOD or .MTS formats which require a special program to convert it to other conventional formats. Importantly, PowerProducer would not install without a CD-Key, It didn't come in the box with the camera, and JVC refuses to provide the key codes. Instead, I was referred to the software company, which wants an additional fee to activate their software. How can I truly evaluate the hardware if the software that comes with the camcorder is crippled
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