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Strengths: Great tech support
Weaknesses: product may not match your laptop
Summary: Purchased a battery for a Toshiba Satellite 1105. The battery arrived very fast, it looked that is the right one but it was Li-Ion instead of Ni-Mh and had 14.4 V instead of 9.6 V. After contacted customer support I returned the battery. They were very helpfull. I the battery would be the right one, I would give them 5 stars rating.
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