Rio DDV-3110 Dual Deck VCR

(MPN: DDV3110)

Description: Watch one video while recording another. Easily duplicate home movies without having to hook up two separate VCRs. And now, tape all your TV shows and remove the commercials for more pleasant and quicker viewing. All of this...only with the.... Read More

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Date Reviewed: 02/16/2003
WTBJEB1 from GA Member Since: Feb 2003 View Member's: Reviews Product Experience: 3 Months	ORDERED PRODUCT, PRODUCT DEFECTIVE, CONTACTED TECH ... Strengths: THE PRODUCT WAS DEFECTIVE WHEN I RECEIVED IT. Weaknesses: THE SUPPORT PERSONAL AT CUSTOMER AND TECH SUPPORT HAVE BEEN GIVING ME THE RUN-A-ROUND FOR 2 MONTHS NOW. Summary: ORDERED PRODUCT, PRODUCT DEFECTIVE, CONTACTED TECH. AND CUSTOMER SUPPORT, SENT PRODUCT BACK FOR A NEW ONE. STILL WAITING FOR NEW ONE, EVERYONE I TALKED TO GAVE ME A DIFFERENT STORY ABOUT REPLACEMENT. CONTACTED CEO AND CUSTOMER RELATIONS OFFICER, NO REPLY FROM EITHER ABOUT REPLACEMENT OR BEING GIVEN THE RUN AROUND. ORDERED THE PRODUCT DIRECTLY FROM SONIC BLUE AND ALL CONTACT WAS WITH THEM. STILL NO REPLY FROM THEM NOR A REPLACEMENT PRODUCT AFTER 3 MONTHS. ONCE FINISHED WITH THEM I DOUBT I WILL DEAL WITH THEM AGAIN AND SUGGEST ANYONE ELSE DEAL CAREFULLY WITH THEM. CONTACT BY PHONE, E-MAIL AND FAX SEEM FUTILE AS I HAVE TRIED THEM ALL. 89% of People (16/18) found this review helpful. Was this review helpful or unhelpful for you? Report this as inappropriate. There are no comments for this review. Post a comment.