 Technical challenges and poor support Strengths: Lightweight, aesthetic
Weaknesses: Installation problems, online and live support, and included software
Summary: I bought the predecessor to this; as a technical guy, I found the installation and setup of this device cumbersome and the support info lacking.
Installation: Tequires a savvy technical person perhaps two hours to get installed and start using. There are a lot of finicky recognition problems with XP. Cycles through being recognized / not recognized, all the while beeping every minute when it changes status; all this happens too fast to get it up and running. Starts spinning of its own accord even when not being used, which is a distracting and disconcerting scratching noise.
Free software: The recording software is difficult to figure out, even when following the user help and documentation.
Online & Live support: Their support website for this produce is quite bare compared to much of the rich support that is often offered by other companies.
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