 Good Electronics, BAD physical design Strengths: LCD screen, ease of use, internal memory
Weaknesses: Plastics, Instructions, Customer Support
Summary: I'll try to keep this brief. I bought the Kodak "SV811 + Glass Faceplate" (available only at Target, $149). The digital electronics part of the unit seems pretty good, but they did an AWFUL job on the plastics.
In order to install the glass faceplate, you need to remove the plastic frame that the unit comes installed in. IMPOSSIBLE, or almost so. The plastic frame is essentially impossible to remove. I managed to do it, but I am a technically and mechanically competent adult male. After pushing the little "lever" that's supposed to release the electronics from the frame, I had to use all my strength to deform the plastic frame in order to really free the electronics from the frame. There is another little plastic tab that is not released by a lever and the only way to disengage it is to bend the plastic frame--very difficult to do.
This took me about an hour, a half hour of which was spent on the phone with a useless Kodak customer support person. I knew more about the product than he did.
If that isn't enough, the unit comes with a little caddy for the remote that is barely large enough for the remote. You have to actually force the remote into the caddy, thereby making it almost impossible to remove the remote from the caddy. What a bunch of idiots.
This was my first and last Kodak product.
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