Whynter SNO Portable 3-in-1 Ice Maker Platinum ICE-100S

Professional quality appliance

Strengths: Very flexible uses, well built and looks nice

Weaknesses: The ice water output could be faster for my purpose

Summary: I have own a small cafe and bought one of these to compliment a second workstation. The two types of ice are a life saver. You won't believe how many times customers asked if you have crushed ice. It looks professional and is the perfect size for a small area. If move to a larger premises I will be getting a couple more. I definitely recommend.

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Wowed

Strengths: Very slick item. Has everything I need.

Weaknesses: Water intake slow at times. Weight.

Summary: This 3-in-1 unit has performed exactly as advertised and has been extremely useful when I have over 30 people in and around the house. It helps decentralize congregation areas by acting as a secondary drink station. As an ice dispenser it is very useful and I really appreciate the fact that it has 2 types of ice. When using the water hose connection, the intake is sometimes not at the same pace as the ice making, but it is more the perfectionist in me than a real issue. It looks so commercial cool that I feel like I have a thousand dollar thingamagjig. I will be raving about this for awhile.

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Cool as can be

Strengths: The 3-in-1 feature is the biggest sell. We can get shaved ice and bullet ice on a whim. Cold water is also a button push away. Unit looks good too and fits easily in most areas.

Weaknesses: Not really a weakness but the ice does need to get made before you can get any, just need a bit of patience. A few bits of ice sticks to the dispenser and drips after you remove the glass.

Summary: Like I noted in my highlights, this is a very functional device that really delivers the goods. It's fast becoming one of my permanent appliances that will not migrate to the garage after a few months. Wheneve you install a new bottle, just wait awhile for the ice to be produced before impatiently jamming away at the dispense button. This is reasonably priced appliance that is professional in style and performance. It is a cool (no pun) appliance.

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Very Unsatisfied I DO NOT RECOMMEND THIS OR ANY PRODUCT WITH WHYNTER NAME

Strengths: Nothing, other than I sent it back. lol

Weaknesses: Poor quality ice. Does not produce as advertised. Over priced, over rated. 1 year warranty has major loop whole. Rude Whynter rep.

Summary: The product manual claimed 26 lbs of ice in 24 hours. I didn't get that total in 7 days. Also states ice ready in 8 min. Mine was infrequent 15 min up and only does 10-12 cubes at a time. But mine dropped several times only 1-2 cubes at a time. Also I found many times where ice had fallen out of the machine randomly and melted on the counter. The ice is thin, less than 1 inch long and hollow. It melts very rapidly. I tried to save some in the freezer as I had a family dinner planned in 4 days. What little it made was all froze together in the freezer. So I had to buy ice. What a joke. Also it's advertised with 1 yr warranty which sounds great but when you get the product and manual they only cover shipping within the first 2 months. UPS shipping from SC to California is $62.00 1 way! It was obvious right from the start the ice maker was not working right, so day 2 I called Whynter. Their rep was very rude and uninterested. I told her the unit only made 88 cubes in 4 hours and I didn't see how at that rate it could make the 26 lbs as advertised. All I really got from her was, if I sent it back and it checked out ok I would have to pay shipping both ways. So I called the on line store then I realized this was not going to turn out good at all. Neither apparently care about satisfied customers! At that point I didn't trust either company. I had purchased an extended 5 yr in home warranty from the store. So I called the warranty co. to find out where their service center was in my area. I had hoped to have it observed in their center for 24 hr. just to verify my complaint. They do have a center here but when I told them what brand, they said they aren't even authorized to work on Whynter icemakers because even after the year warranty Whynter does all there own repairs! After 7 days 2 calls to each co. and 2 lengthy faxes (with no response) I called Whynter and requested them to send me a shipping label. Again her response was if it found to work properly I would have to pay all shipping costs. I sent it in and after UPS had verified delivery I waited for almost 2 weeks to see if I would be contacted. I ended up calling the store and AT NO SUPRISE, THEY CLAIMED IT WORKED RIGHT! End result they charged me $98.00 plus for shipping and restocking. Only good thing is I don't have their product so I never have to deal with them again. BUYER BEWARE! Only buy from on line merchants that are a member of the BBB.

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