 No Support for MD-18XLAE DVD Drive Strengths: Price (however, you get what you pay for).
Weaknesses: Ocassionally it makes a whirring sound when I turn on the power.
Summary: The support by this company is non-existent. I complained to them (through their website email) about the whirring sound (see "Weaknesses" above) and they did not respond.
I complained to them about Roxio not having the Roxio Creator 8.2XE as one of the products that could be registered in Roxio's website, and Mad Dog responded that they had no control over Roxio (yet Mad Dog chose to bundle their drive with Roxio's software!). Therefore, I was not able to register this odd-ball version of Roxio Creator software.
STAY AWAY FROM THIS DRIVE!
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