 Sharp looking phone... unless you're forced to duct tape it together!!! Strengths: mp3, camera, high resolution screen
Weaknesses: poor support from Samsung, short battery life, hard to press keys, no voice commands
Summary: I purchased a brand new Samsung t809, and right out of the box the battery cover would not stay on the phone. I went to a genuine T-Mobile retailer and after working on the phone for a good half-an-hour, they were still unable to get the battery cover to fit. The sales rep had a t809 himself and was easily able to get his personal battery cover to fit. Clearly, a manufactuering defect by Samsung. I contacted Samsung for a replacement... after six weeks of hassling them over the issue, the end result was that "the t809 battery cover is not included in the warranty." What?! End result, I get to duct tape my battery in place. Thanks. If you're going to spend serious money on a high end phone... go with a brand name that actually stands behind their product. Clearly not Samsung!
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