 Junk after just 2 years Strengths: works great in the beginning
Weaknesses: keypad began to malfunction shortly after purchase
Summary: I paid $850 (incl. tax) for my lre30451 in Aug 06. Shortly thereafter, I noticed a "button" on the touch panel was working intermittently. Over the 2 years since, more of the touchpad would fail. In SEP 08, half of the numbers didn't work. NO MATTER HOW GOOD THE RANGE/OVEN IS, IT IS JUNK IF THE BRAINS DON'T WORK! I called customer service, spoke to a manager and he said because it's out of warranty, it's too bad. There's a one year warranty on all parts and a 5 year warranty on the cooktop. I checked the internet and found others who are having the same problem. Someone thought it was related to the self-cleaning function which makes sense since you don't put a computer on/near extreme heat (or cold). It also explains why the malfunctions would get progressively worse for no apparent (to me at the time) reason. The repair person wouldn't comment on cause, just that he replaces a lot of them. I am considering a class-action suit. If the self-cleaning function is the cause, I believe I have a case. I want to clean my oven, but am afraid to because I'll need to pay again to have the keypad replaced. The cost of the repair was $69 for part, $75 travel, $20 labor. Since this essential item is not covered under the 5 year warranty, I consider this and any LG product completely unsatisfactory. They need to change their practice before I buy another of their products.
 100% of People (1/1) found this review helpful. Was this review helpful or unhelpful for you?
 There are no comments for this review. Post a comment.
| 
Report this as 
