This set has been in operation for 11 months. Afte ...
Strengths: Decent picture, attractive set.
Weaknesses: LOUD plastic creak during operation, fan noise, poor "black" charachteristics
Summary: This set has been in operation for 11 months. After 2-3 months a strange creaking/cracking noise developed. It's quite annoying. Seems like plastic joints rub against each other as the unit heats then expands and then contracts. Service rep came out and tightened all screws but noise persists. I called the rep again at which point he admitted that Samsung knows of this problem but there is no correction!!!!I have called Samsung several times and they never call back. I'm getting rather upset at this point. Customer service is very poor (this from a guy who, having worked in customer service for years, is very sympathetic, patient and understanding) Samsung is dragging their feet.
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