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| Date Reviewed: 11/19/2007 |
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 This Microwave Is Unreliable, Buyer Beware!!!! Strengths: Easy to use. When it works.
Weaknesses: Has required major repair twice in nine months. Very long hold times for customer care. Very difficult to get through to a human agent.
Summary: Based on the rating of this product in Consumer Reports, I purchased it to replace a Sharp microwave convection oven that had worked without needing repairs for almost 10 years. The Sharp was much more sophisticated.
One month after purchasing this unit, it stopped working. The service person had to order the part ,a circuit board, which arrived a week later. Six months latter, it failed again. It would start, but stop after five seconds. The odor of a hot circuit board filled the kitchen. Again, the service person came out, but did not have the part and had to order it.
A lemon or poor engineering? I will not be buying GE or trusting Consummer Reports. I advise others to stay away as well.
 100% of People (8/8) found this review helpful. Was this review helpful or unhelpful for you?
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| Date Reviewed: 04/12/2008 |
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Strengths: Great Stainless steel looking microwave, Large size, inverter technology, sensor cooking controls
Weaknesses: Large size makes heating small items seem to be waste of energy (??!)
Summary: I've been using this Microwave for the last 2 months. It seems working great. I haven't run in any problems or complications described by other reviewers yet (I'm keeping my fingers crossed hoping it won't happen anytime soon). So far I'm happy with this microwave, its functionalities, its look, and its size (cleaning and cooking large items are so much easier). I guess as long as if keeps working, it's a great microwave. I'll update this review, if something wrong with this thing.
100% of People (1/1) found this review helpful. Was this review helpful or unhelpful for you?
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| Date Reviewed: 12/14/2007 |
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Ge breakdowns
Strengths: Good looks nice controll features
Weaknesses: After 30 days the heating element doesn
Summary: My previouse microwave was a top of the l ine GE Profile series. Over the years, I fixed it 6 times. Against my better judgment, I bought another one. Within 30 days the heating element went out. Nice try GE
100% of People (1/1) found this review helpful. Was this review helpful or unhelpful for you?
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| Date Reviewed: 09/16/2006 |
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Strengths: Great looking microwave oven with useful buttons
Weaknesses: none
Summary: This microwave is bit larger than we expected but it is a great product overall. It is especially helpful that you can cook by time, with the sensor features or with the auto feature.
82% of People (9/11) found this review helpful. Was this review helpful or unhelpful for you?
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| Date Reviewed: 12/18/2006 |
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Strengths: ease of use, efficient defrost, intuitive buttons/controls
Weaknesses: large size, cost
Summary: This microwave is highly rated in Consumers Reports as an efficient and "simple to use" appliance. The design is clean and attractive. And the function is very good. I would recommend this microwave oven to anyone who has the counter space available...but the capacity of this product is excellent if you require a large microwave oven.
80% of People (8/10) found this review helpful. Was this review helpful or unhelpful for you?
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| Date Reviewed: 03/17/2007 |
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 GE Microwave JES2251SJ Strengths: Good looking, flat surface easy to clean, quiet. Heats well, easy to use.
Weaknesses: I am very disappointed in the cavity height. Beware, dimensions are not at all what GE says they are.
Summary: I researched microwaves very cafefully because I have a very special tall cup I wanted to fit in the microwave. GE says that this model has 11 1/2" cavity height. When I got the microwave the cup didn't fit. The cavity was only 10 5/8 inches high, usable space. They take their measurement without the turntable. Of course you can't use the microwave without the turntable. This type of measuring brings the 2.2 cu ft interior you pay for to a total of 1.5 cu ft usable space. That is according to Consumer's Reports, but I did not know it would affect the heigth measurement that much. How can you trust a manufacturer that lies and Customer Service that puts you on hold for over 30 minutes?
71% of People (5/7) found this review helpful. Was this review helpful or unhelpful for you?
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| Date Reviewed: 10/26/2008 |
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Unacceptable: Failed after 41 days of use
Strengths: Very large, very quiet
Weaknesses: Shoddy manufacture, poor software design
Summary: This unit is very large, very light, and very quiet. However, I purchased one on September 8, 2008 and it failed on October 19, 2008 after humming and sparking for a week. I have returned it for repair or replacement and they tell me it will take up to six weeks to get it back. This is just about as long as it worked.
Also, the software is very poor. The clock loses its settings after you set ANY options: click "Add a minute" and the clock reverts to "--.--"; reset the power level and the clock reverts to "--.--"; et cetera.
Stay away from this product.
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| Date Reviewed: 06/16/2008 |
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Strengths: Food has been coming out perfect!
Looks Awesome
Runs quietly
Weaknesses: none found
Summary: Our family is extremely happy with our new microwave. We have just totally re-done our kitchen, and while our new kitchen is beautiful, it seems that this new microwave receives all of the 'raves' from family members! This microwave oven does an especially beautiful job with frozen packaged foods, heating evenly and to the perfect temperature, and the pre-programmed buttons make it a cinch to operate sucessfully no matter what you are heating! The size is perfect for large dishes, such as 9 x 13 casseroles. The unit is very quiet, and easy to clean. We love this microwave and would suggest it to anyone looking for a table top model.
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| Date Reviewed: 04/09/2008 |
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Don't waste your money
Strengths: attractive exterior
Weaknesses: Short life. Mine was completley shot in a year.
Summary: I'll never buy another GE product after my experience with this microwave. Not only was the product a lemon but GE repair services are as unreliable as their product,not showing for confirmed appointments to repair their shoddy products. Additionally GE customer service representatives are difficult to reach and not interested in resolving customer problems.
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| Date Reviewed: 02/08/2008 |
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Strengths: 1200 watts
2.2 cu ft
stainless steel
sensor cooking
Weaknesses: None so far.
Summary: Our old microwave finally quit after 17 years of constant use. I knew it would be hard to find one made as well. This GE microwave seems to be made pretty well. It heats food quickly and I like the popcorn feature where you enter the popcorn bag size and you can start it and leave it. So far it is working great. I will have to get use to the fingerprints on the stainless.
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| Date Reviewed: 12/13/2007 |
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Strengths: Heats evenly, very quiet, door closes solid;
Weaknesses: None
Summary: The stainless steel was well protected and added a touch to the kitchen. Three different people tried it and were very impressed. Boiled 4c water for tea in less than 2 min.
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| Date Reviewed: 08/31/2007 |
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Strengths: Huge internal cavity, stainless finish
Weaknesses: None so far
Summary: Haven't gotten to try out all the bells and whistles, but it has worked fine thus far. This unit is gigantic!! In my tiny apartment kitchen, this thing eats up the vast majority of my countertop. Like the stainless steel look. Not so sure about the sensor cooking...I still tend to listen for the sizzle of the food to determine if it is hot enough. Highly rated by Consumer Reports, and I need a larger microwave, so I am satisfied thus far.
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