 Popular Questions & Answers |
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How do I sell an item on PriceGrabber? |
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Answer: In order to sell on PriceGrabber you will need at least a Silver level account. To view the various account levels Click Here. Once this account is established, selling on Storefronts is quite simple. Here are the steps: 1) Log into your account. 2) Do a search on PriceGrabber and go to the product page of the item that you want to sell. 3) Click on the 'Sell Yours' link located at the top right hand side of the screen. 4) Fill in information such as Price, Condition, etc. and your all set.
If you have multiple items to list with us, it may be more efficient for you to list them using our Bulk Import Grabber. For more detailed info about using the Bulk Import Grabber, please Click Here
Please make sure to place your account on Vacation Hold when uploading inventory using the Bulk Import Grabber. PriceGrabber is not responsible for inventory that does not match up correctly. Make sure to check your inventory after it has posted, as there is a minimal failure match rate and we are not responsible for those errors.
For more information on how to sell on Storefronts Click Here |
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What are the fees associated with selling on PriceGrabber? |
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Answer: Answer: Sellers are obligated to possibly pay two types of fees, Transaction Fees and Listing Fees.
Transaction fees are $1.50 + 9%)* for each item sold purchase price. The Purchase Price is the price for which you sell the item, including shipping and handling charges. Sales tax will not be considered as part of the purchase price when calculating the fees. (*Holiday commission rates will be in effect 11/1 - 1/15)
Listing Fees are a monthly fee of $0.25 per active* product. Each seller is granted 100 listing fee free products and will be assessed listing fee charge on any product beyond 50. Listing fee is calculated daily based on average number of active* products.
*active product – any seller product with ‘Active’ inventory status
Example:
StoreFronts Seller
Average Number of Active Products
Number of Products Subject to Listing Fee
Monthly Listing Fee Charges
Seller A
75
75 - 100 (fee free products) < 0
No Listing Fees Billed
Seller B
175
175 - 100 (fee free products) = 75
$0.25 * 75 = $18.75
If a seller requests for a refund of these fees due to of "Out of Stock" merchandise or "Mutually Agreed Cancellation” refunds, they will be charged a $2.50 commission refund fee
Fees may be adjusted by PriceGrabber, in its sole discretion at any time. Fees and Billing Policy To ensure that you are aware of our most current policies, please check our Terms of Use. |
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I want to sell my product, but you do not have it listed on your site. How can I sell it? |
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Answer: Please first search the Part Number Lookup tool in Manage inventory, as it will find items that are part of our database, but not searchable normally. When entering a part number skip any hyphens or slashes, as the tool doesn't like those.
Please send an email to listings@pricegrabber.com with the Manufacturer, manufacturer part number and a link to that specific item on the manufacturer site, and we can submit the request.
Title:
Manufacturer:
Manufacturer Part number:
UPC:
Link to product page on manufacturer website:
If the product is approved, you will receive an email with the new listing information. Listings typically take 3-5 days to be approved.
Please note that per the Fees and Billing Policy, as of 9/1/2006, additions will be billed at $10 per item approved. You will be billed once for any additions.
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Am I limited to what categories I can sell under? If so, what are my options? |
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Answer: Yes. In general, if an item is on our site, you can sell it. There are restrictions however, because Storefronts is not capable of having customers select sizes or colors. This restricts Apparel and Jewelry especially. For more detailed information about selling on storefronts Click Here |
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How do I manage my inventory? |
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Answer: To keep track of all the items in your inventory, you will need to login to your account and click on 'Manage Your Inventory.' From there, you will be provided with a list of all your items. If you wish to edit a listing, simply click on the 'Edit' link next to the product's name and update the information.
Under this section, you are also allowed to place a listing on hold or delete it. To do so, click on 'Edit Listing Status' and select the appropriate checkboxes for the item(s) you wish to place on hold or delete. Finally, click the 'Update button' located at the bottom of the page.
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I really want my product to sell. Do you have any advice on what defines a good listing? |
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Answer: In your listing, include as much detailed information as you can about your product, as well as a good description and price. We show you the average price and the highest price listed on PriceGrabber, so you can price your merchandise accordingly. Sellers must also list the condition of each item they sell. There is a system scale, starting with "New" and going to "Not Working." A great way to illustrate a product's condition is to add your own image of the item to your listing. |
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How important is it to get good ratings? |
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Answer: Buyers are influenced by lots of variables. Price, of course, is a consideration, but so is the reputation of the seller. Was the seller's listing accurate? Was there enough information about product included in the description? Did the merchandise live up to its description? Was the item promptly shipped? Did it arrive in good condition? Buyers are encouraged to rate sellers on these and other points in order to give the good ones - and the not-so-good ones - their due. The more positive user ratings a seller receives, the better they look to prospective customers. For more details regarding member ratings, please read our Member Rating System Policy. |
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What is the "Bulk Import Grabber" and how can I use it to list my items? |
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Answer: The PriceGrabber Bulk Import Grabber (BIG) allows Storefronts Sellers to update their inventory from a CSV (Comma Separated Value) file. Popular spreadsheet applications such as Microsoft Excel support this file extension.
Here are the steps to use the Bulk Import Grabber: 1) Log into your account and click on 'Manage Your Inventory.' 2) On the left hand side, click 'Bulk Import Grabber.' 3) At this point you can either download a Blank Template file or Current Inventory File (if applicable). Both links are located at the bottom of the page. 4) Once the template is downloaded, start populating it by filling in all the required fields. 5) Finally, you will need to upload the file. To do so, click on the 'Browse' button located on the Bulk Import Grabber page to search for the specific file on your computer. Once located, click on 'Upload' and your all set. Please make sure to place your account on Vacation Hold when uploading inventory using the Bulk Import Grabber. PriceGrabber is not responsible for inventory that does not match up correctly. Make sure to check your inventory after it has posted, as there is a minimal failure match rate and we are not responsible for those errors.
For more information on the Bulk Import Grabber Click Here
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What payment options do I have as a seller? |
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Answer: There are two forms of payments available. PriceGrabber Storefronts sellers can choose PayPal and credit cards. If the seller has an credit card gateway, they can accept credit cards directly. For more details regarding forms of payment, please read our Forms of Payment Policy. |
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What shipping options are available?
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Answer: You must abide by the Shipping Policy, which says you need to use an approved shipper to send your item to the buyer within two business days after a transaction is completed. |
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Do I have to include sales tax when selling an item? |
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Answer: It's the seller's responsibility to determine the applicability of any sales taxes. PriceGrabber only requires that you agree not to charge more than the legal tax rate for your transaction. |
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I do not see a "Sell Yours" button on the page for a product I want to sell. Why can't I sell this product? |
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Answer: Right now, only Merchants (not Storefronts sellers) can list this particular type of product for sale, because it is not supported in the same fashion as other products on our site, since there is no way for you to enter a product number or ID for the item. This is something we are working to change, so please feel free to check back in the coming months. |
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As a Storefronts seller, how can I increase my selling limit? |
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Answer: For basic information on how to increase your limit, please refer to the Trading Limit Policy. There are five levels of member accounts. Each account level has distinct privileges for use of the site. To apply for a specially requested selling limit increase, you must be a Level 5 member and have a minimum of 10 buyer feedback comments left for you, with at least a 4.75 merchant rating, for us to consider increasing your selling limits. If you have already sold multiple products and aren’t receiving feedback, we recommend you contact your buyers and encourage them to leave feedback for you to help increase your merchant ratings. For information about all levels and how to become a Level 5 account, please review the Member Account Levels Policy. If you do not quite meet these guidelines but are close, as an alternative, you may also request a selling limits increase application form, which we will mail out to you via U.S. Postal Mail and you will fill out and return to us for consideration. (This application requires a $25 processing fee.) Please click on the 'Contact PriceGrabber Support' link at the bottom of this page to request the application. |
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How can I add several items to my inventory all at once? |
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Answer: If you have many items you wish to list you can use our Bulk Import Grabber (BIG) that will allow you to upload all your inventory using a CSV file. For more information please view the Bulk Import Grabber Manual. Please make sure to place your account on Vacation Hold when uploading inventory using the Bulk Import Grabber. PriceGrabber is not responsible for inventory that does not match up correctly. Make sure to check your inventory after it has posted, as there is a minimal failure match rate and we are not responsible for those errors. |
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How do I setup a credit card gateway? |
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Answer: To set up a gateway you will need to create an account with one of the following gateway providers: Authorize.net, Verisign, viaKLIX, or Linkpoint. When setting up the account, you will be provided with a username, password, or some type of login information which will be used on PriceGrabber to add the gateway. After you have created the gateway, adding it to your PriceGrabber account is very simple. 1) Log into your account and go to 'Seller Preferences.' 2) Click on 'Edit or Add Payment Types' and select your gateway provider. 3) Finally, enter in the required login information and submit. If you are having problems setting up your gateway and need assistance, Click Here to contact us. |
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